Transformation of H2M interaction

"Human interaction with machines is a big challenge to society because it is already changing human behavior. Meanwhile, it has become normal to use AI on an everyday basis, for example, googling for information, using navigation systems and buying goods via speaking to an AI assistant like Alexa or Siri (Mills, 2018; Thierer et al., 2017). While these changes greatly contribute to the acceptance of AI systems, this development leads to a problem of blurred borders between humans and machines, where it may become impossible to distinguish between them. Advances like Google Duplex were highly criticized for being too realistic and human without disclosing their identity as AI systems (Bergen, 2018)."